relaxandrenew75@gmail.com
085 187 9892

Terms & Conditions

Book online at: https://relax-renew-holistic-massage.book.app/


Booking appointments:

Online bookings automatically generate a confirmation e-mail. Please note that I will be in touch in person by WhatsApp/text for final confirmation of this appointment.

Accepted methods of payment: Cash, Revolut or Bank Transfer

If paying by Bank Transfer - fee is to be paid ahead of the appointment - please contact me for bank details by email at relaxandrenew75@gmail.com, text or WhatsApp on 085 187 9892.

For discounted treatments and/or special offers, booking & cancellation terms & conditions will be communicated with the offer.

Cancellation policy:

Please reschedule or cancel within 48 hours of the appointment by phone, WhatsApp or text on 085 187 9892 or by email at relaxandrenew75@gmail.com if necessary.

Cancellation within 48 hours of a booking and no-shows will incur full charge of the service fee as the appointment may have been given to someone else.

No subsequent appointments will be taken before this is paid.

Please note that I work by appointment only.


General Terms & Conditions:

All personal information held by Relax & Renew Holistic Massage is treated as private and confidential. It is used solely by Relax & Renew Holistic Massage and will not be disclosed to other parties unless required by law.

The client understands that the therapist may refuse to undertake treatment should this be contraindicated due to medical or other conditions that the client may present with, due to concerns regarding health, safety and wellbeing of either the client or massage therapist.

Each person reacts differently to massage treatments and in no case does Relax & Renew Holistic Massage guarantee any particular outcome from a treatment or series of treatments.

Relax & Renew Holistic Massage reserves the right to refuse or terminate treatment for any client, at her own discretion. In this instance, full payment is required and no refund will be given.

Examples of when this may occur include:

  • Client is under the influence of alcohol or recreational drugs at the time of treatment
  • Client has withheld information relevant to carry out a treatment safely
  • Client behaves in a threatening, aggressive or violent manner or poses a risk to the therapist
  • Client's actions, behaviour and/or words are inappropriate or of a sexual nature


GDPR & PRIVACY POLICY

I believe privacy to be of  utmost importance, therefore I am committed to upholding the following principles:

1. Personal Information
Relaxandrenew.ie website records your details voluntarily provided by you when you register your interest with me, including names, ages, phone numbers, addresses and e-mail addresses. If you fill in my enquiry form, I will store your information in order to respond to you. Personal information will not be given to anyone else.
2.  No Combination of Browsing and Web Traffic Information with Personal Information
Relaxandrenew.ie does not not combine traffic analysis information with personal information.
3. No Aggregation of Individual Visitor Traffic Patterns across Multiple Sites
Relaxandrenew.ie does not collect individual profile information for visitors across multiple sites and does not aggregate information from any other sources about browsing patterns of individual visitors across multiple sites. In other words, I will not track you as you move from one site to another.
4. Collection of Non-Personally Identifiable Information
Relaxandrenew.ie website records anonymous visitor information like IP addresses, browser types (such as Internet Explorer or Firefox), referring pages, pages visited and time spent on the web site. I collect this non-personally identifiable information for the following purposes: (1) to provide statistical analysis of traffic patterns thought this websites; (2) to administer my website and servers and (3) to improve my services.
5. Anonymous Use of Cookies
It is my policy to use cookies only for more accurate anonymous traffic analysis. The cookie information does not include personal data such as name, age, phone number, e-mail address or mailing address.
6. No Individual Profiling
Relaxandrenew.ie does not create individual profiles of website visitors.
8. Opting Out of Tracking Cookies
You may elect to opt out of receiving tracking cookies for this site. Simply set your browser accordingly.

Data protection and privacy

Relaxandrenew.ie recognises that your privacy is important to you and is committed to respecting your online privacy. I will apply appropriate protection and management of any personally identifiable information you share with me. The information you submit will be kept confidential and with the highest standards of security once it reaches my server. The information you provide will be entered onto a database and processed in accordance with the Data Protection regulations.

Any personal information provided by you to Relaxandrenew.ie through your use of this website will only be used for the following purposes by Relaxandrenew.ie :

  • updating and enhancing user records
  • defining areas of interest to you and improving the website to meet users' habits and requirements and compiling information relating to users' movements across the website
  • advising you of other products or services, which may be of interest

Any personal information received from you will be retained by Relaxandrenew.ie and will only be disclosed where required by law. I shall also give you the opportunity to remove yourself from any of our mailing lists at any time.

This privacy policy is not intended to, and does not, create any contractual or other legal rights.

Use of cookies

Some of the web pages use cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A session cookie is a temporary cookie that only remains in the cookie file of your browser until you leave the site. This cookie is used to validate your access to different parts of the site.

Disabling/ Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to login to the website if cookies are disabled. You can also manually remove cookies from your system. For more information on disabling and enabling cookies you should search for or lookup 'Cookies' in your Operating System Documentation.

Cookies set by us

When you access Relaxandrenew.ie or login to the secure area an encrypted session cookie is sent. A session cookie is a temporary cookie that only remains in the cookie file of your browser until you leave the site. This cookie is used to validate your access to different parts of the site.

Additional Information for Users

The Data Controller for the collection and processing of all personal member data is the Relaxandrenew.ie, as a legal entity. Personal data processed by us will only be used for the specific purpose(s) as outlined when the data is collected, or in later communications, and will only be used in accordance with the Data Protection legislation in force.

When you, as a user, provide personal data you have certain rights available to you in relation to that data. These rights are outlined below and can be exercised by contacting the contact email, as detailed on website, indicating which right(s) you wish to exercise:

  • access to their data
  • rectification of their data
  • erasure of their data
  • right to lodge a complaint with the Supervisory Authority
  • restriction of processing
  • data portability
  • objection to processing
  • withdraw consent if they previously gave it in relation to processing of their personal data
  • relating to automated decision making, including profiling.

Specific information in relation to users personal data processed by us.

Specified purpose:

Any data is not, and will never be, shared with any external organisation unless necessary for legitimate business activities of Relaxandrenew.ie. Your data will not be made available to any government agency unless required by law.

This data is not transferred outside the EU.

The data collected for this purpose will be held by us only as long as there is a business need to do so in line with the purpose(s) for which it was collected. Thereafter, in accord with the recommendations of the Irish Data Protection Agency to Relaxandrenew.ie, it will be retained for 1 year, and destroyed thereafter. However, we will destroy this information immediately if you so require. Please be aware that if you do so, we will have no record you were ever on our website.

The data provided for this purpose is being requested under the requirements set out in EU Regulations. If you choose not to provide this information, it is impossible for us to process your application for membership to the NRRI and IMTA.

The personal data provided is not processed automatically. It is not stored in any database or other system which is accessible via the internet. It is stored internally.

Changes

I reserve the right to make changes to these Terms and Conditions at any time by posting revisions on the site. Changes will be advertised on the site for a reasonable period.